We ship most of our free items on a 24-hour courier service but we also use 48-hour for certain product sizes and weights. Upgraded shipping and processing is available on checkout from £8.
View our full shipping policy here
Order type A: Standard products and stocked items:
(If you have any Custom orders, cut to size sheet or personalised orders as well, then your whole order will be shipped as Order type B below)
1) Standard delivery - £0.00
Your order will be dispatched within 2 working days if stocked on standard delivery, almost all stocked items will dispatch within 1 working day however. Most items will ship on a 24 hour service on standard delivery but some heavy items or large items may go on a 48 hour service.
2) Quicker delivery - £8.00
Your order will be dispatched within 1 working day (Cut off time 13:00). All orders except extremely large or heavy items will go on a 24 hour service. Some may go on a AM service on occasion. Typically items over 2000mm in length or over 60Kg will be those that do not always go on a 24 hour service.
3) Express delivery - £19.00
Your order will be dispatched within 1 working day, most orders on this option will go same working day (Cut off time 13:00). Your order will be shipped on a AM service. Some heavy or large orders may only be possible to go via a 24 hour service, and in rare cases only a 48 hour option is available.
4) Drop everything and do my order - £70.00
This option is typically for custom cut orders to jump the cutting and finishing queue, but can be used on stock items. We will drop everything and ship your order straight away on the best shipping service available to a 10:30am service and where the cost to us does not exceed £70.00 extra over standard shipping.
Order type B: Custom orders, cut to size sheet orders, personalised orders:
1) Standard delivery - £0.00
Custom orders will be cut by standard within 3 working days, our average dispatch is between 1 and 2 working days.
Your item will be shipped on a 24 hour courier where possible, but it may go on a 48 hour one for certain weights and package sizes (typically 20-30Kg upwards or very long pieces over 1400mm).
2) Quicker delivery - £8.00
Custom orders will be cut by standard in 1-2 working days.
Your item will be shipped on a 24 hour courier (there maybe a few exceptions such as very heavy items over 60Kg which will require a 48 hour pallet service).
3) Express delivery - £19.00
Custom orders will be cut within 1-2 working days but prioritised, our average on express is 1 working day.
Your item will be shipped on a 24 hour AM service (some exceptions may occur such as pallet items where next day service will be booked).
4) Drop everything and do my order - £70.00
Custom orders will be cut within 1 working day, we aim to cut and ship the same day of order if placed by 11am. Typically with finishing and packaging timescales we find 60% of orders ship same day and 40% the following day on this service.
Your item will be shipped on the best available service to 10:30am for the item size that does not exceed the £70.00 fee. This typically is a 10:30am service for items to 60Kg in weight and next day for heavier pallet items.
Sometimes a AM pallet service is available. Please contact us if you need more definite time scales.
This is a snippet of the most relevant parts of our policy for this product, there is more information on the full policy at this page View our full shipping policy here.
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Lakeland Steel (Laser Factory Ltd) is a laser cutting company based in the Lake District, Cumbria. All our products are designed and produced here. Among the peaceful hills with the odd ball of wool trotting around, we're buzzing away creating things we feel are special. We are just as happy cutting customers parts, or producing our own products. If you need some metal and don't or can't create it yourself, then we're happy to help.
Towards the end of 2014 I spotted a stainless steel key ring someone had made on my social media and I thought it looked amazing. Almost immediately I thought, well how hard could it be to make metal items myself?
After a few evenings of slightly over ambitious hunting on the internet I decided that I could just about afford a CNC Plasma machine. This particular machine was an air plasma and it uses compressed air and electricity to make an incredibly hot plasma cutting arc that moves over the metal plate.
6 weeks later and the new machine was installed in a barn section a little bigger than a single garage and ready to run. It quickly became clear that an air plasma does not cut quite fine enough to make key rings and I should have done a few more days research! And as a result new projects were born that the machine was suitable for.
The first item I needed was a drain cover for a down pipe cover on the old house I lived in. Nothing was available in the size I needed (12.5" x 11.9") so I cut one myself. Spray painted it with Black Hammerite paint and thought I may as well list them on eBay. Within an hour we sold one, and I panicked as the paint wasn't even dry yet in the make shift spray painting "zone".
We've not looked back since and quickly ventured in to metal wall art which also started to fly off the shelves faster than expected.
It was not long before we had to move to a larger industrial premises and the closest destination available at the time was in the west Cumbrian coastal town of Millom. This is now where we produce all of our products and house our machinery. Millom has a long history of metal works and although the Iron works are now gone we feel like we've ended up in the right spot.
In a blink of an eye there were simply not enough hours in the day and we started employing some incredible staff and had to hang up the one man band hat. The team has only got stronger over the years, and everyone enjoys the process of bringing our creations to life. And I have to admit it's true that often someone else can do something better than you can yourself, even if it was a little daunting handing over control of parts of the process to someone else.
Eventually we bought with the help of a good friend and new business partner our first laser and a much chunkier HD XPR Plasma cutter. This now allowed us to cut the keyrings that started our journey as well as improving the cut quality of all our metal art work.
The next step was to escape from the mess and hassle of wet painting our products. We installed a high end powder coating booth, spray gun and oven. This gives us a better finish, and a huge variety of finishes too. But the biggest advantage, we can now paint and ship items the same day instead of waiting for a week or two for the wet paint to be dry enough.
A few years passed of non stop ideas and projects before we upgraded to a powerful 6kw laser and we were finally plasma free in 2020. All our metals up to 30mm can now be cut by laser.
Our laser cutters offer by far the best cut, and the machine we now use was an unimaginable dream back in 2014.
Finally in 2021 we expanded into Jewellery with the addition of some special polishing machines, and a ultra fine laser cutter & engraver for the jewellery. It can only cut up to 154mm x 154mm in size but offers really incredible cut quality and detail. We've started making exciting new products here and so far everything we've been offering has again caught us out by selling quicker than we thought they might. At least we're kept on our toes!
As it stands today we've learnt an awful lot and know how to extract great products, art, projects and customers parts from a sheet of metal with ease.
Our quality, tolerances and repeatability are excellent, and we're excited to work for either a one off part or a bulk order of thousands of items.